At TantraKnowledge.com, we value transparency and customer satisfaction. Please review our policy carefully before making any purchase.
1. Digital Products (e-books, courses, content)
- All digital purchases are non-refundable due to immediate access.
- Exceptions will be considered only if:
- The product fails to download/access due to technical errors on our end.
- The wrong product was delivered (report within 24 hours).
- To request assistance, email contact@tantraknowledge.com within 7 days of purchase.
2. Services (Consultations, Sessions)
- Rescheduling requires 24-hour advance notice.
- No-shows forfeit their booking fee.
- Once rendered, services are non-refundable.
3. General Terms
- We do not guarantee specific spiritual/wellness results, as outcomes vary by individual practice and belief.
- By purchasing, you acknowledge our products/services are not scientifically validated medical treatments.
4. Dispute Resolution
- We aim to resolve all issues amicably.
- Unauthorized chargebacks without prior contact may result in account suspension.
5. Contact Us
For refund requests or questions:
📧 contact@tantraknowledge.com
⏳ Response time: 2-3 business days